1. Information We Collect
We collect information you provide directly to us, such as when you:
- Schedule an appointment or consultation
- Fill out patient forms or medical history questionnaires
- Contact us via phone, email, or our website
- Subscribe to our newsletter or educational content
- Participate in surveys or feedback forms
2. Types of Personal Information
The personal information we may collect includes:
- Contact Information: Name, address, phone number, email address
- Medical Information: Health conditions, treatment history, medications, allergies
- Payment Information: Billing address, payment method details
- Demographic Information: Age, gender, emergency contact details
3. How We Use Your Information
We use your personal information to:
- Provide medical care and dermatological services
- Schedule and manage appointments
- Process payments and handle billing
- Communicate about your treatment and care
- Send appointment reminders and follow-up care instructions
- Improve our services and patient experience
- Comply with legal and regulatory requirements
4. Information Sharing and Disclosure
We may share your information only in the following circumstances:
- With Your Consent: When you have given explicit permission
- For Medical Care: With other healthcare providers involved in your care
- Legal Requirements: When required by law or to protect rights and safety
- Business Associates: With trusted service providers who assist in our operations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encrypted data transmission and storage
- Secure access controls and authentication
- Regular security assessments and updates
- Staff training on privacy and security practices
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of non-essential communications
- Request a copy of your medical records
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.
8. Children's Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
10. Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Dr. Nikita Soans
Epicorium Skin Clinic
HSR Layout, Bangalore, Karnataka
Phone: +91-79858-19243
Email: dr.nikitasoans
@epicorium.com